Contract and Policies

Please READ & UNDERSTAND the following TERMS & CONDITIONS prior to booking.

DEPOSIT: For reservations we require a $200 non-refundable deposit and MUST BE paid with a CREDIT CARD. PROM/HOMECOMING reservations MUST BE made by a parent or legal guardian. We MUST have a CREDIT CARD on file for ALL RESERVATIONS, NO EXCEPTIONS.


BALANCE DUE: Plan to pay your remaining balance with a CREDIT CARD, it MUST BE PAID the week of prior to your event. Any CREDIT CARDS ran the day of service will endure an additional $15 processing fee. ABSOLUTELY NO CHECKS will be accepted.  Anything under $300 will be collected in full.


OVERTIME: If your trip time runs over the contracted amount, you AGREE to permit the overtime charges to be billed to your CREDIT CARD. Overtime charges vary with different vehicles, time and day of the week. Your driver will attempt to collect for overtime charges BEFORE they are incurred. If the driver cannot collect, you agree that overtime charges will be charged to your CREDIT CARD that we have on file. Overtime starts when your ride has gone longer than 15 minutes past the scheduled time and is billed in 30 minute increments.

 
CANCELLATIONS: There will be NO REFUND of ANY MONEY PAID to CHAMPION LIMOUSINE  SERVICE if your reservation was held with the deposit or services rendered.

 
SUBSTITUTE VEHICLES: We reserve the right to substitute vehicles when unforeseen circumstances make it necessary. We will, of course, notify you and make necessary price adjustments, if applicable. If our efforts to contact you fail, the substitute vehicle(s) will arrive as scheduled. It is your resposibility to accept or refuse the vehicle(s). 


DAMAGES: You agree to be responsible for the behavior of your guests and for damages to our vehicles due to their activities whether intentional or not. We understand accidents happen, so typically a spill or two will not endure any additional charges. With that being said, ANY TYPE of bodily fluid; be it mucus, blood, urine, fesis, vomit, etc.; WILL endure a minimum $200 clean-up fee. This also include a "Trashed" vehicle that is excessively soiled with dirt, beverage spills, body fluids, food, etc. This FEE is due immediately in CASH or by CREDIT CARD. Your driver will do a quick walk-through at the end of your run. If there are any damages or anything is missing, your driver will bring them to your attention right away.

Excessive damages will be given an estimated cost at a later date. If our vehicle incurs down time for repairs and consequent lost revenue, you agree to be responsible for such lost revenue and to permit such charges to your CREDIT CARD.


We have a ZERO TOLERANCE NO SMOKING or TOBACCO POLICY in ALL of our vehicles! Any damages or any evidence found from smoking or tobacco use will endure a minimum $200 FEE. This includes, but is not limited to burns, stains, glassware/plasticware and even smell. NO EXCEPTIONS!


ITEMS LEFT: We are NOT RESPONSIBILE for ANY ITEMS left in our vehicle(s) at the end of your ride. If anything of value is found in the limo, it will be stored in our lost and found, but not for more than 30 days. It is YOUR RESPONSIBILITY to retrieve these items. We WILL NOT MAIL or DELIVER any items. 


DELAYS: Occasionally there are unavoidable delays to your pick-up location due to weather, traffic or other causes. Any trip time lost for such cause may be added to the end of your reservation.

 

TRIP ITINERARY: Trip itineraries are great, especially for WEDDINGS! If at all possible, provide a brief itinerary of the days events. Please include TIMES, NAMES & ADDRESSes. This will also help your driver keep you on-time for all the events during your occasion.  Keep in mind that all drivers use GPS's to get to your destinations, so please be patient with them.


DISORDERLY CONDUCT: Disorderly conduct or conduct in the judgment of the driver that hampers trip safety or jeopardizes property or persons either on or off the vehicle may be grounds for termination of the trip. We reserve the right to eject individuals from the vehicle and will do so at the sole discretion of the driver or CHAMPION LIMOUSINE SERVICE MANAGEMENT.  In such a case, the person or persons jeopardizing the trip will be dropped off at the nearest safe facility such as a police station, gas station, restaurant, ETC. You agree to be fully responsible for those individuals and to hold CHAMPION LIMOUSINE SERVICE harmless for any liability or action arising out of the ejection of party members from the vehicle for any cause whatsoever.

 
ILLEGAL SUBSTANCE: CHAMPION  LIMOUSINE SERVICE does not allow the use of ILLEGAL DRUGS of ANY KIND while riding in our vehicles. This also applies to UNDERAGE ALCOHOL CONSUMPTION. If either of these instances occur your ride will be TERMINATED IMMEDIATELY without refund.

GRATUITY: 18% Gratuity will be calculated and added to your hourly rate.  This ensures all of our customers to get the proper care from our drivers.


***PRIVACY POLICY***

Note this statement may be copied and used but must be modified to apply to your own company.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. 

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

- See what data we have about you, if any. 

- Change/correct any data we have about you.

- Have us delete any data we have about you. 

- Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (614) 715-1141 or via email at info@ChampionLimousineService.com.

After deciding on a vehicle with CHAMPION LIMOUSINE SERVICE you may download CHAMPION LIMOUSINE SERVICE CONTRACT file (below) and email it back to us.  Someone will contact you within 24 hours to collect your deposit or your payment in full.  

Champion Limousine Service Contract
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